Frequently Asked Questions
TorqStore focuses on practical products, fast delivery, and clean customer service.
We don’t overload the store with thousands of items — only what people actually need.
✨ Simple service, fair prices, no hassle.
Most U.S. orders arrive within 3–7 business days 🇺🇸
International orders can take 7–14 days, depending on the destination.
You get tracking as soon as your package ships.
🚚 Fast, reliable, transparent.
If your package is delayed, we contact the carrier, open an investigation, and keep you updated.
If it’s lost, you get a free replacement or a full refund.
📦 You’ll never be left without your order.
Just send us a quick photo — we’ll replace it at no cost.
No arguments, no long return procedures.
🛠️ We fix mistakes, not complicate them.
Yes. Everything we sell is 100% new, unopened, and unused.
No refurbished items, no customer returns.
✨ Clean, fresh products every time.